Dose in, beverage out
Espresso ratio without the folklore
Espresso has its own ratio convention, and most arguments about it are really arguments about which two numbers are being divided.
The convention
Espresso ratio is beverage mass out ÷ dry dose in. An 18 g dose pulled to 36 g in the cup is 1:2. Note what is not in that sentence: time. Time is a diagnostic, not a term in the ratio.
An SCA survey of current espresso practice reported an average around 1:2, an 18–20 g dose, 36.5 g of beverage and 25–30 seconds as current practice. That is a description of what people do, not a rule about what is correct, and CupTune uses it as a starting point for exactly that reason.
Ristretto, normale, lungo
These are ratio names, not machine buttons. Roughly: a ristretto is shorter than 1:1.5, a normale sits near 1:2, and a lungo runs to 1:3 or 1:4. Our lungo recipe uses 1:4, and the reason it usually needs a coarser grind than your 1:2 setting is simply that more water is being asked to pass through the same puck in a sensible time.
Why shot time is a clue and not a target
If you fix dose and fix beverage mass, the time it takes is telling you about the grind and the puck — a fast shot is a loose bed, a slow one is a tight bed. That is genuinely useful information. What it is not is a quality score. Chasing 27 seconds while ignoring what the espresso tastes like is optimising the instrument instead of the result.
Change one variable
Keep dose fixed. Keep target beverage mass fixed. Move grind. Taste. That is the whole loop, and it is the only way to know which change caused which result; the espresso dial-in guide walks it with a symptom table and a shot log. CupTune's dial-in coach will refuse to give you a confident answer when the symptoms you tick conflict, which is a feature: two opposing symptoms genuinely do not identify one variable.
What this page will not tell you
It will not tell you a correct pressure, temperature or time for your machine and your coffee, because those depend on equipment CupTune cannot see. And it will not tell you that a number in a table beats what is in your cup.